Privacy Policy
Qiabelle respects your privacy and is committed to protecting personal information that you provide when using our website. This policy explains what information we collect, how we use it, and the choices available to you. Our practices are intended to support a transparent and secure environment for shopping and engagement with our brand.
Information We Collect
We collect information that is necessary to process orders, manage accounts, and improve the services we provide. The categories of data we collect include:
- Contact details such as name, billing and shipping addresses, and email address.
- Order and transaction information including items purchased, payment method in masked form, and purchase history.
- Technical and usage data such as IP address, browser type, and pages visited to help us enhance site performance.
How We Use Your Information
We use collected information for purposes that include processing and fulfilling orders, communicating about your purchases, providing customer support, and improving our offerings. We may also use information to send optional marketing communications if you have opted in to receive them. You may opt out of marketing communications at any time through links provided in those messages.
Data Sharing and Third Parties
Qiabelle does not sell personal information. We may share information with trusted third parties who support order fulfillment, payments, shipping, analytics, and customer service. These partners are contractually obliged to protect the data and to use it only for the purposes for which it was provided.
Security Measures
We maintain reasonable safeguards to protect personal information from unauthorized access or disclosure. Sensitive data transmitted during checkout is encrypted through secure protocols, and access to personal data within our systems is restricted to authorised personnel only.
Cookies and Tracking
Cookies and similar technologies are used to enhance your experience on our site, remember preferences, and analyze usage patterns. You may choose to disable cookies in your browser settings, though this may affect site functionality and personalization features.
Your Rights
You have rights regarding your personal information, including the right to access, correct, or request deletion of data we hold about you. To exercise these rights or to ask questions about our practices, please contact our support team at [email protected]. We will respond to valid requests in a timely manner.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy and to meet legal or accounting obligations. When information is no longer required, we will delete or anonymize it in a secure manner.
Third-Party Links
Our site may link to third-party websites, services, or partners. These external sites operate independently and have their own privacy practices. We recommend reviewing their privacy policies when navigating away from our site.
Policy Updates
Qiabelle may update this Privacy Policy to reflect changes in our practices or legal obligations. Any significant changes will be posted on this page. Continued use of the site following updates indicates acceptance of the revised policy.
Contact
If you have questions or concerns about this Privacy Policy, please contact us at [email protected]. We value your trust and strive to maintain high standards of data care and transparency.